Live dashboards
Monitor traffic and workload as it happens.
Analytics
See what is working across inbox, AI, and campaigns
Track volume, response times, campaign delivery, and AI handoff rates from one reporting layer.
Comment ce module aide votre équipe
Decide with data instead of inbox anecdotes.
Converla analytics covers the conversation stack your team actually runs.
Combine inbox, campaign, and AI signals instead of stitching spreadsheets.
Use insights to improve WhatsApp, Messenger, Instagram, Telegram, Web Chat et SMS performance together.
Capabilities
Capacités disponibles aujourd’hui
Campaign outcomes
Relate sends to replies and conversions.
AI performance
Watch accuracy proxies, handoffs, and containment.
Agent workload
Balance queues and staffing.
Exports
Download reports for stakeholders.
Alerts
Get notified when KPIs slip.
Comment ça marche
Mise en ligne en trois étapes
1
Connect channels
Analytics follow your enabled platforms automatically.
2
Pick KPIs
Focus dashboards on response time, volume, and conversion.
3
Optimize weekly
Tune flows, AI, and staffing from the trends.
FAQ
Questions sur les fonctionnalités Converla
Oui. Cette page décrit des capacités Converla disponibles sur les forfaits éligibles.
It works with your enabled platforms: WhatsApp, Messenger, Instagram, Telegram, Web Chat et SMS.
Yes. Automate the routine path and hand off to teammates in the unified inbox when needed.
WhatsApp Cloud API is a first-class channel; this module participates in the same conversation operating system.
After you connect channels and invite seats, you can enable the module from your workspace settings and continue onboarding at your pace.
Comparez volume, sièges et canaux sur la page tarifs, puis commencez avec l’offre qui convient.
Guides associés
Centralisez vos conversations dès maintenant
Choisissez une offre adaptée à votre équipe et au volume, connectez WhatsApp Cloud API et vos canaux, puis lancez inbox, IA et flux.
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