WhatsApp Cloud API
Business messaging with templates and webhooks.
Channels
Omnichannel messaging with smart routing
Connect WhatsApp, Messenger, Instagram, Telegram, Web Chat y SMS and route every message by priority, language, business hours, and availability.
Plataformas activas hoy: WhatsApp, Messenger, Instagram, Telegram, Web Chat y SMS
Cómo este módulo ayuda a tu equipo
We only list platforms that are turned on for Converla right now.
Channel pages on Converla never invent disabled networks. Active platforms: WhatsApp, Messenger, Instagram, Telegram, Web Chat y SMS.
Routing rules keep VIP, language, and after-hours paths predictable.
New platforms appear here automatically when enabled in platform configuration.
Capabilities
Capacidades listas para usar hoy
Meta messaging
Messenger and Instagram DM when enabled.
Telegram & web
Bot and website widget channels when enabled.
Unified routing
Priority, language, and skill-based assignment.
Business hours
Different paths for open vs after-hours.
One customer timeline
Keep identity consistent across networks.
Cómo funciona
Puesta en marcha en tres pasos
1
Enable platforms
Connect only the channels available to your brand.
2
Define routing
Map queues to teams and priorities.
3
Operate from inbox
Respond everywhere from one place.
FAQ
Preguntas sobre las funciones de Converla
Sí. Esta página describe capacidades Converla disponibles en planes elegibles.
It works with your enabled platforms: WhatsApp, Messenger, Instagram, Telegram, Web Chat y SMS.
Yes. Automate the routine path and hand off to teammates in the unified inbox when needed.
WhatsApp Cloud API is a first-class channel; this module participates in the same conversation operating system.
After you connect channels and invite seats, you can enable the module from your workspace settings and continue onboarding at your pace.
Compara volumen, asientos y canales en precios y empieza ahora con el plan que encaje.
Guías relacionadas
Empieza a gestionar conversaciones en un solo lugar
Elige un plan según tu equipo y volumen, conecta WhatsApp Cloud API y tus canales, y pon en marcha bandeja, IA y flujos.
Empezar ahora