Cloud API connection
Guided WhatsApp Business Cloud API setup with webhooks.
WhatsApp Cloud API
WhatsApp Business Cloud API built for operations
Connect Cloud API, manage templates, run broadcasts with safeguards, and handle replies in the same inbox as your other channels.
Plataformas activas hoy: WhatsApp, Messenger, Instagram, Telegram, Web Chat y SMS
Cómo este módulo ayuda a tu equipo
From first template to human handoff, WhatsApp stays part of your omnichannel workflow.
WhatsApp Cloud API on Converla connects your WhatsApp Business account so templates, broadcasts, and inbound chats run in the same inbox as your other enabled channels.
WhatsApp Cloud API is a core Converla channel — not a bolt-on widget.
Operators work WhatsApp threads next to Instagram, Messenger, and web chat when those platforms are enabled.
Campaigns, templates, and automation stay policy-aware so your number stays healthy.
Capabilities
Capacidades listas para usar hoy
Template management
Create and track approved message templates for outreach and support.
Broadcast campaigns
Segment audiences and send with throttling and delivery analytics.
Inbox continuity
Customer replies land in the unified inbox with full thread history.
Automation hooks
Trigger flows and AI replies inside the 24-hour window rules.
Delivery analytics
Monitor sent, delivered, read, and reply rates.
Cómo funciona
Puesta en marcha en tres pasos
1
Connect WhatsApp
Link your WhatsApp Business account via Cloud API.
2
Approve templates
Submit marketing and utility templates for Meta approval.
3
Launch & monitor
Send campaigns and handle replies in one workspace.
FAQ
Preguntas sobre las funciones de Converla
Yes — Cloud API is the supported WhatsApp path with webhooks, templates, and inbox continuity.
Yes, with approved templates, segmentation, throttling, and delivery analytics.
Inbound messages land in the unified inbox for AI or human handling beside your other channels.
Connect Cloud API, submit templates, and start conversations once Meta approvals clear — many teams launch within days.
Yes. Threads share customer and order context when those modules are enabled.
Compara volumen, asientos y canales en precios y empieza ahora con el plan que encaje.
Guías relacionadas
Empieza a gestionar conversaciones en un solo lugar
Elige un plan según tu equipo y volumen, conecta WhatsApp Cloud API y tus canales, y pon en marcha bandeja, IA y flujos.
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