Dialect awareness
Responds in Egyptian, Gulf, Levantine, Iraqi, and Moroccan Arabic with dialect-aware handling.
AI Agents
AI Agents with Arabic Dialect Support
Deploy AI agents that understand Egyptian, Gulf, Levantine, Iraqi, and Moroccan Arabic — grounded in your knowledge base with clear human handoff.
Why teams choose it
Dialect-aware AI with human control
Converla agents stay grounded in your content and hand off cleanly when a person should take over.
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Arabic dialects
Built for regional Arabic — not English-only chatbots translated late.
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Your knowledge
Answers pull from the knowledge you upload and maintain.
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Human handoff
Agents escalate with context so customers do not restart the story.
Key Features
Built for Arabic-first AI support
Dialect awareness, knowledge grounding, handoff, analytics, model choice, and safety controls — in one workspace.
Knowledge base
Ground answers in your PDFs, docs, URLs, and Q&A — not generic web guesses.
Live handoff
Transfer to human agents with conversation context when confidence is low or rules require it.
Performance analytics
Track response quality signals, handoff rates, and resolution trends from the dashboard.
Multi-model support
Choose from supported AI models configured for your workspace — including strong Arabic options.
Built-in safety
Content filtering and guardrails help keep outputs on-policy for your brand.
How It Works
Get Started in 3 Steps
From knowledge to live channels — without a custom engineering project.
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Upload Knowledge
Upload PDFs, URLs, or add Q&A pairs.
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Configure Agent
Set personality, language, and handoff rules.
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Go Live
Connect channels and start automating.
Platform depth
AI that connects to the rest of Converla
Agents, inbox, flows, and integrations work as one operating layer.
AI agent workspace
Configure personality, language, and handoff rules per agent.
Unified inbox
AI and human replies share the same conversation queue.
Visual automation
Trigger flows and routing around agent outcomes.
Store & API connectors
Connect commerce and custom systems when you need product or order context.
Use cases
Where teams run AI agents on Converla
Practical workflows — no invented customer quotes or vanity metrics.
Storefront FAQ
Answer shipping, returns, and product questions from your knowledge base.
After-hours coverage
Keep chats moving overnight, then hand off to staff in the inbox.
Multi-market Arabic
Serve customers across dialects without separate bot stacks.
FAQ
AI agents questions
Straight answers on dialects, knowledge, handoff, and models.
Agents are built for Egyptian, Gulf, Levantine, Iraqi, and Moroccan Arabic with dialect-aware handling.
Upload PDFs, documents, URLs, or Q&A pairs. The agent prefers your content when answering.
Yes. Configure handoff rules so low-confidence or sensitive chats move to agents with full context.
Yes. Pick from models enabled for your workspace, including options suited to Arabic tasks.
Yes. AI and human conversations share the same inbox so teams stay aligned.
Ready to automate your customer service?
No credit card required. Cancel anytime.