Order Tracking
Auto-send order status updates via WhatsApp.
E-Commerce
E-Commerce Integration
Connect your store and automate order updates, abandoned cart recovery, and product recommendations.
Store chat that stays operational
Orders and carts tied to messaging
Converla connects supported storefronts so customers get updates where they already message you.
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Store connectors
Link supported platforms such as Shopify, WooCommerce, Salla, and Zid.
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WhatsApp updates
Send order and shipping messages through Cloud API when connected.
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Cart recovery
Remind shoppers about abandoned carts with automated flows.
Key Features
Why Choose E-Commerce
Connect your store and automate order updates, abandoned cart recovery, and product recommendations.
Cart Recovery
Automated abandoned cart reminders.
Product Catalog
Browse and buy directly in chat.
Payments in chat
Share payment links and status updates inside the conversation when connectors support it.
Payment Links
Generate and send payment links within conversations.
Shipping Updates
Automated shipping notifications with tracking numbers.
How It Works
Get Started in 3 Steps
Connect the store, configure automations, then sell and support in chat.
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Connect Store
Link your Shopify, WooCommerce, or custom store.
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Set Up Automations
Configure cart recovery, order updates, and catalogs.
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Sell via Chat
Let customers browse, order, and track — all in chat.
Platform depth
Commerce beside WhatsApp, APIs, and inbox
Store events feed the same messaging stack your team uses daily.
Ecommerce workflows
Automate order, cart, and catalog conversations.
WhatsApp Cloud API
Deliver transactional and support messages on WhatsApp.
Integrations hub
Connect stores and developer tooling from one place.
Unified inbox
Handle exceptions with humans when automation is not enough.
Use cases
Where teams use ecommerce on Converla
Practical store workflows — no invented conversion lifts.
Order status
Notify customers when orders move through fulfillment.
Abandoned carts
Send timely reminders to recover incomplete checkouts.
Post-purchase support
Answer product questions with order context in the inbox.
FAQ
Ecommerce questions
Straight answers on stores, carts, and WhatsApp updates.
Supported connectors include Shopify, WooCommerce, Salla, Zid, and Easy Order — see the integrations page for details.
Yes. When WhatsApp and your store are connected, you can automate order and status messages.
Yes. Configure cart recovery flows for connected storefronts.
Catalog and product experiences are available where your connector and channel support them.
Human agents can handle edge cases in the unified inbox with conversation history intact.
Ready to automate your customer service?
No credit card required. Cancel anytime.