Live dashboards
Monitor traffic and workload as it happens.
Analytics
See what is working across inbox, AI, and campaigns
Track volume, response times, campaign delivery, and AI handoff rates from one reporting layer.
Cómo este módulo ayuda a tu equipo
Decide with data instead of inbox anecdotes.
Converla analytics covers the conversation stack your team actually runs.
Combine inbox, campaign, and AI signals instead of stitching spreadsheets.
Use insights to improve WhatsApp, Messenger, Instagram, Telegram, Web Chat y SMS performance together.
Capabilities
Capacidades listas para usar hoy
Campaign outcomes
Relate sends to replies and conversions.
AI performance
Watch accuracy proxies, handoffs, and containment.
Agent workload
Balance queues and staffing.
Exports
Download reports for stakeholders.
Alerts
Get notified when KPIs slip.
Cómo funciona
Puesta en marcha en tres pasos
1
Connect channels
Analytics follow your enabled platforms automatically.
2
Pick KPIs
Focus dashboards on response time, volume, and conversion.
3
Optimize weekly
Tune flows, AI, and staffing from the trends.
FAQ
Preguntas sobre las funciones de Converla
Sí. Esta página describe capacidades Converla disponibles en planes elegibles.
It works with your enabled platforms: WhatsApp, Messenger, Instagram, Telegram, Web Chat y SMS.
Yes. Automate the routine path and hand off to teammates in the unified inbox when needed.
WhatsApp Cloud API is a first-class channel; this module participates in the same conversation operating system.
After you connect channels and invite seats, you can enable the module from your workspace settings and continue onboarding at your pace.
Compara volumen, asientos y canales en precios y empieza ahora con el plan que encaje.
Guías relacionadas
Empieza a gestionar conversaciones en un solo lugar
Elige un plan según tu equipo y volumen, conecta WhatsApp Cloud API y tus canales, y pon en marcha bandeja, IA y flujos.
Empezar ahora