REST API
Documented endpoints for custom integrations.
Integrations
Connect Converla to the rest of your stack
Use REST APIs, webhooks, and commerce connectors to sync CRM, stores, and internal tools.
How this module helps your team
Keep Converla as the conversation layer while systems stay in sync.
Converla integrations favor real connectors your team already asked for — especially commerce and messaging.
APIs and webhooks let you automate without forking the product.
Keep customer conversations centralized while systems of record stay authoritative.
Capabilities
Capabilities that ship today
Webhooks
Push conversation and lifecycle events to your services.
Commerce connectors
WooCommerce and related store workflows.
Automation bridges
Trigger external tools from flows.
Secure credentials
API keys and OAuth-style connections where supported.
Operational docs
Practical examples for common jobs.
How it works
Go live in three steps
1
Create credentials
Generate API access from your workspace settings.
2
Subscribe to events
Point webhooks at your endpoints.
3
Build the glue
Sync CRM, ERP, or custom apps as needed.
FAQ
Questions about Converla features
Yes. This page describes shipping Converla capabilities your team can enable on eligible plans.
It works with your enabled platforms: WhatsApp, Messenger, Instagram, Telegram, Web Chat, and SMS.
Yes. Automate the routine path and hand off to teammates in the unified inbox when needed.
WhatsApp Cloud API is a first-class channel; this module participates in the same conversation operating system.
After you connect channels and invite seats, you can enable the module from your workspace settings and continue onboarding at your pace.
Match message volume, seats, and channels on pricing, then start now with the plan that fits your team.
Explore related guides
Start running conversations in one place
Pick a plan that fits your team size and message volume, connect WhatsApp Cloud API and your channels, then go live with inbox, AI, and flows.
Start now