Designing WhatsApp Welcome Flows Without Dead Ends
Greet, clarify intent, offer a short menu, and always leave a human exit.
Converla
Guides, product updates, and practical tips for unified inbox teams.
Greet, clarify intent, offer a short menu, and always leave a human exit.
Sync products and order context so WhatsApp agents see what the customer bought.
One agent workspace for WhatsApp, social DMs, email, and web chat—so context survives shift changes.